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FAQ
Before you reach out
How do I apply for a rental property?
Please contact our team here or contact us on the listing.
What are your screening criteria for applicants?
Rental criteria vary per property. Please reach out to our team for qualifications.
How long does the application process take?
The team strives to processes all applications within 3 business days.
Do you require a co-signer or guarantor?
We offer a co-signer as an option for conditional approvals for applicants.
How do I submit a maintenance request?
You can click here to log in to the resident portal and submit a request.
How do I pay rent?
Rent can be paid through the resident portal. You can log in to your portal here. We also accept payslips; please contact our team for more information.
When is rent due?
Rent is due on the 1st of each month.
Are there late fees if I miss a payment?
Yes. Your lease will outline the late fee policy.
Can I set up automatic payments?
Yes, you can set up automatic payments in the rental portal.
Do you have a maintenance team?
Yes, we offer full service maintenance for any issues you might encounter. We also offer 24/7 emergency maintenance.